Contact us

• Address

  1st Floor
  103-105 Broad Street Mall
  Reading
  RG1 7QA
  
  Get directions

• Phone

  Reception
  0118 902 8300
  
  Out of hours
  111

• Online

  Find out about managing your health online
  
  Start using online services
  
  Ask reception a question

Opening times

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Disability access

The Centre is fully compliant with the Disability Discrimination Act and has wheelchair access throughout. Facilities are available for the deaf. All patient information guides are available in braille, on disk and in large print if required.

Broad Street Health Centre is accessible for people with limited mobility, sensory impairment and is suitable for wheelchair access.

There are disabled parking bays on Level A of the Broad Street Mall car park. The route is level and flat from Level A to the GP surgery.

For those accessing the surgery from the ground floor of the Broad Street Mall there are lifts to access the first floor.

Disabled parking is available within the Broad Street Mall car park.

If you require assistance when visiting the centre, please let us know in advance or upon arrival. You may do so by phoning us on 0118 902 8300.

Loop system

We have a portable induction loop at the reception desk. Please ask a member of staff if you would like to make use of this during your consultation today. For more information on the loop hearing system visit Hearing Link website.

Blind/partially sighted

If you or family members are blind or partially sighted we can give you a large print of our practice leaflet upon request. Please ask reception for further information.

Guide dogs

Guide dogs are welcome at the surgery but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.

Related information

Appointments

Prescriptions